Cancellation Policy

Auto Elements Order Cancellation Policy (Effective Jan 1, 2021)

Only orders that have not been shipped may be cancelled.

Contact us ASAP if you need to cancel an order placed online. Cancelling an order should always be done before receiving shipment tracking information.

Any orders placed from Friday after 5PM PST through Monday 9AM PST cannot be cancelled as we are unable to cancel orders that are shipped over the weekend. Due to our logistics we are only able to cancel orders during normal business hours from our warehouses.

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